Frequently asked questions

We’re excited to offer pickup 7 days a week, from 9:00 AM to 5:30 PM! To make sure everything runs smoothly, please just let us know your preferred day and time before coming. Our team prepares each order with care, so prior notice is essential — we’re not always available for unscheduled pickups.

Thanks so much for your understanding — we look forward to seeing you soon!

Please contact us in our social media or send a message to info@babyboomreveal.com with your order number to organise a pick up time.

Yes absolutely. Just select the option “keeping it a secret” at the moment of pick up the colour then tell your friend to send us an email to info@babyboomreveal.com with your order number and the color you need.

Yes, you will receive a tracking number once your order has been shipped. If purchased before 3pm Monday-Friday we same day dispatch otherwise the next business day.

Yes, we are also event organizers so if you are in Perth, Western Australia we can make your dreamed gender reveal come true.

We ship Australia wide

Send us a message to info@babyboomreveal.com and we can start planning your dreamed gender reveal!

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

If you haven’t received your order within 20 days of receiving your shipping confirmation email, please contact us at info@babyboomreveal.com with your name and order number, and we will look into it for you.